IT Support is like Hiring a Babysitter

IT Support is like Hiring a Babysitter

I have been in the IT Support business since 1986 and I have seen a lot of changes. In the late 1980s I saw Artisoft LANtastic create millions of workstations in a peer-to-peer topology that enable very small businesses to create a shared network without having the...
Microsoft is stifling innovation

Microsoft is stifling innovation

I have been in IT Support since 1986. I got my first PC/XT back then and it was a very exciting time. But the last 10 years have been horrible. The industry used to be so exciting. We had to replace our computers about every 18 months because the software kept getting...