Voice over Internet Protocol (VoIP) is an innovative advancement of phone service. The technology has transformed traditional telephone service and introduced features that has recently included voice mail, caller ID, call forwarding, and call waiting. With virtual PBX, you can now call using broadband internet without spending a lot. Moreover, the need to make long distance calls is eliminated. Voice over Internet Protocol has features much like conventional telephone systems. However, there are more sophisticated elements like the conference call component and directory for employee extension numbers.

Why is Business VoIP Practical?

Business VoIP translates

to savings on operational costs. Long-distance calls become cheaper if you depart from public phone networks. Voice traffic passes through the Internet or private data connections. For business, this particular system integrates voice and data traffic into a single network, sidestepping the need for separate network cables. There may be an installation fee but considerable savings cab be derived due to one network. At the same time, there is no need to maintain a telephone structure. The burden of the network administrator is reduced since it can focus on just one network. You no longer need different teams to manage the voice and data connections. And the phone interface is virtual and online.

Enhancement of Multi-Party Calling

One specific detail enhanced by VoIP providers is conference or multi-party calling. Three-way calling has no additional cost. It is also possible to bring in three additional callers to your conversation. You just need adequate bandwidth from your high speed Internet provider if you plan to utilize this feature. Aside from this, you can also enjoy web-based voice mail which enables you to hear voice mail from any personal computer (or tablet) with a reliable internet connection.

Virtual PBX service can also be accessed from any computer with high speed access by using a soft phone interface that creates a phone on your screen. You make calls with a microphone headset. VoIP service is now dependable and affordable.

Features of VoIP

Business VoIP presents a potent and effective option for businesses. It also creates new markets in the communications sector. Apart from cost-efficiency, there are numerous features that cannot be found in conventional phone systems. One such feature is the virtual telephone numbers. VoIP does not have any geographical settings so customers can get any area code for any phone into the business. And the additional charge is relatively insignificant. If you want to create an office in a new state, simply buy a local phone number that rings at your virtual office.

Progressive Office can help with cabling and designing your VoIP and computer network cabling system. Call us if you need help.